Below are some quotes written by genuine customers giving you their opinions on the level of service they have received:
Allan Milburn - IT Installations Ltd
"...Thank you for the many ways you have helped IT Installations, I have looked long and hard for a company I can trust implicitly, now I can sleep much better at night knowing you are on board!"
Alan Easter-Robinson - Arkom Ltd
"...Just a short thank you for the exceptional services provided by Affinity IT. We have searched long and hard to find a company to look after our mission critical servers, I am glad to say that the search is over!
The professional way your staff deals with us from a customer service point of view is excellent. They are courteous, listen to our requirements and only propose a solution when they fully understand our needs.
Your technical solutions are second to none, the knowledge and skill of your staff are easily able to provide our server requirements.
I would not hesitate to recommend Affinity IT to anyone requiring mission critical technical support services."
Claire Pell - RU Safe
"...After receiving a poor service from our previous supplier, I was looking for someone reliable, experienced and professional, and this is exactly what I have received from Affinity IT.
Having been told for so long that the systems our business required for our field based staff were not possible, you sat down with us and discussed exactly what we needed, gave us a reasonable price and provided us with the expertise and support we so desperately needed to get things up and running. We no longer had to listen to one excuse after the other, we simply told you what we wanted and that is what you delivered, without any fuss.
Thank you so much for the way you have helped our business move forward, and for providing such an excellent service to your clients - it truly is like having our own IT department for a fraction of the cost."
Josephine Shaw - CDC
"...I would like to thank you and the rest of the team at Affinity for everything you have done for us since we signed up.
The difference in service since we moved suppliers has been startling, no longer do we have to sit twiddling our thumbs waiting for an engineer visit or a return phone call.
The quality of service and technical skill we have experienced has been second to none. What has been particularly encouraging is the willingness and dedication of your employees to stay on the phone or onsite until a problem is 100% fixed whether it's 9am on a Monday or 5:55pm on a Friday.
Long may our association continue, it would appear that my quest for reliable, quality IT services is at an end!"
Miles Fryer - IAMMedia
"Thank you, thank you and thank you for the unquestionable quality of service and for saving me thousands of pounds on hardware and 7 years of client media development data loss."
Mandi Iles - LDD
"Finally, I’ve found a company that understands my business needs, which they back up with a service and response time I simply can’t fault."
Catherine Beatty - Aizlewoods Business Centre
"I would like to express my sincere thanks for the service provided by yourselves with regard to improving the efficiency of the Reception Team at Aizlewoods Mill.
..I have already recommended you...and will happily continue to do so."